Reference

Legal terms for your valid99 account

valid99 Legal pages explain how account access, personal data, cookies and local payment records are handled before you enter the lobby.

Account termsData handlingCookie choicesLocal access
valid99 Legal terms for your valid99 account
HELP WITH POLICY

Get a clear route for Legal questions

A direct policy question should not delay your account decision. We keep support close to the account and cashier paths so you can ask about a…

Account access Ask us when a Legal condition affects phone verification or account entry.
Wallet records For DANA, OVO, GoPay or QRIS records, include the payment reference requested by support.
Policy requests Use our support route to ask for a copy of current terms, a correction…
HOW WE HANDLE DATA

What our Legal process covers

Legal is practical when you can see what happens to your account details after submission. We use the information needed to operate account access, phone verification, payment checks and support responses, rather…

Data handling

We handle account details for access, verification, payment matching and support. When a receipt from QRIS or a bank transfer is reviewed, the record is connected to the account details needed to resolve that transaction and the stated Legal purpose.

Cookie choices

Cookies can support account navigation and remember limited settings on your device. Our Legal text explains their role and your available choices. Clearing cookies may require you to complete phone verification again when returning to the account.

Account security

Keep your password and verification code private, and use your own phone when completing the account step. If an access detail looks wrong, contact support through the account route rather than sending credentials through a message.

Record retention

We retain account, support and payment records for the periods described in our Legal text. A DANA, OVO, GoPay or virtual account reference may remain connected to a transaction record after the lobby session ends.

Policy changes

When a policy clause changes, we place the current wording on the Legal page and identify the affected subject clearly. Check this page before a new account step if you need the terms that apply to your access.

Change requests

You can ask us to correct an inaccurate account detail or explain how a data request is assessed. Include the subject of the request and the account contact method we ask for; do not include a password or one-time code.

Answers about valid99 Legal terms

These Legal answers cover the questions we expect you to ask before opening an account. They describe the account step, local access wording, data requests and payment records without replacing the current policy text. If your situation is unusual, contact support with the specific clause or account record you need us to examine.

Legal on valid99 covers account terms, access conditions, personal data, cookies, security, retention and requests for changes. It also explains how payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account may relate to your account record.

Access depends on local law. Where local law permits, you can follow the account path, provide the requested details and complete phone verification before access. The Legal page is the place to check the wording that applies to your account route.

We request the account and verification details needed to establish access, check a payment record and respond to support. Our Legal text explains the purpose of each category. Send only the details requested, and never send your password or one-time code.

Cookies can retain limited navigation or device settings connected with the account path. Our Legal text explains their purpose and available choices. If you clear them, you may need to repeat a login or phone-verification step when returning.

Contact support through the account route and describe the inaccurate detail or policy question. We may ask for an account contact method to locate the record, but you should not send a password, one-time code or unnecessary payment credentials.

Retention depends on the record type and the period stated in our Legal text. A QRIS receipt, wallet reference or bank-transfer entry may remain connected to an account transaction after the related lobby session has ended.

Use our support route and name the section or sentence that needs clarification. For an OVO, GoPay, DANA or QRIS matter, include only the payment reference requested by support so we can separate the policy question from account security.